10 tools. One growth engine.
Every tool plays a part in your growth, and they all talk to each other.
All your channels feed the same engine
WhatsApp
Instagram
TikTok
Messenger
X
Telegram
Email
Google Maps reviewsWebsite chatCall center10 tools in one platform
AI agent
Replies, sells and books within 15 seconds.
+35% salesUnified inbox
10 channels on one screen.
70% faster repliesAutomation & reply flows
Any event in your store triggers an action.
50% of carts recoveredBroadcast campaigns
Personalized messages to thousands of customers.
90x return on ad spendOrders & payments
Pay inside the chat with mada and Tabby.
No external pagesCall center & voice agent
Calls that confirm orders and book appointments.
−70% refused deliveriesCRM
A complete profile for every customer.
Second and third ordersTickets & tasks
Every request has an owner and a due date.
No request forgottenSocial media publishing
Publish and schedule across all your accounts from one place.
Consistent content, no hassleMobile app
The whole engine on your phone.
Replies even after hoursSwipe to see more
See every tool in action
Unified inbox
10 channels on one screen. Every growth cycle starts here, and it feeds all the other tools.
Explore the unified inboxAI agent
Replies within 15 seconds, shows the product, sends the payment link, and books appointments. It's the brain that runs the engine.
Explore the AI agentAutomation & reply flows
Any event in your store or chats triggers an action in another tool. Build it once and it runs 24/7.
Explore automation & reply flowsBroadcast campaigns
WhatsApp messages personalized with each customer's name, sent to ready-made CRM segments, with replies going straight to the agent.
Explore broadcast campaignsCRM
Their chats, orders and tags in one profile. This data makes campaigns more precise and the agent smarter.
Explore CRMCall center & voice agent
The voice agent calls to confirm orders and recover carts, and answers whatever your team can't get to.
Explore call center & voice agentOrders & payments
Payment link with mada, Apple Pay, Tabby and Tamara, instant confirmation, and the order is recorded in your store.
Explore orders & paymentsTickets & tasks
Requests that can't be solved in one message become a ticket with an owner and a due date, linked to the customer.
Explore tickets & tasksSocial media publishing
Write the post once, pick Instagram, Facebook, TikTok and X, and schedule it. Comments and messages it brings in land in your inbox.
Explore social publishing
Mobile app
Your inbox, orders and alerts go with you, and customers message you from the app via a link or QR code.
Explore the mobile appHow do the tools connect?
Every event in one tool moves another.
- Store → Automation: an abandoned cart starts the reminder
- Agent → Payment: the chat ends in a paid order
- Payment → Calls: pickup orders get confirmed by a call
- CRM → Campaigns: segments decide who gets it
Social Lab vs. the alternatives
| Capability | Social Lab | WhatsApp Business app | Reply bot | Separate tools |
|---|---|---|---|---|
| All channels in one inbox | — | Partial | — | |
| AI agent trained on your info | — | Partial | — | |
| Automation connected to your store | — | Partial | Partial | |
| WhatsApp campaigns with follow-up | Partial | — | Partial | |
| In-chat payments | — | — | Partial | |
| Smart calls | — | — | Partial | |
| Customers & tickets | — | — | Partial | |
| All data connected | — | — | — | |
| Understands Saudi dialect | Partial | Partial |
About the features
Do I have to use all the tools?
Does it work with official WhatsApp?
How many channels are supported?
Can multiple team members work together?
Turn on what you need, and the engine connects it
Start free with every channel and the AI agent.
Free forever · Ready in 10 minutes