Five layers working as one machine

One message enters the core, becomes an order or ticket on the customer profile, syncs with your store and payment gateway, and the reply goes back on the same channel.

1Channels10 channels flowing into one place
WhatsAppInstagramFacebookTikTokXTelegramEmailWebsite chatGoogle MapsCall center
2Social Lab coreUnderstands each message and routes it by intent
Chat agent · Voice agent · Understanding & routing
InquiryPurchasecomplaintBookingReturning customer
3The four departmentsEvery message becomes a campaign, order, ticket or booking
MarketingWhatsApp & email campaigns, auto-replies to comments
SalesOrders and payments inside the chat, a voice agent that follows up
Customer serviceChat and voice agents 24/7, tickets routed to the right team
Internal operationsRequests move between teams; tasks, performance and permissions
4Unified customer profileEvery action is logged on the same profile
OrdersTicketsBookingsQualification scoresSegments & campaignsReports
5Your store & systemsOrders, invoices and payments sync
SallaZidShopifyOdooZohoPayment gatewaysOpen APIMCP

From the first message until the order arrives

Five steps, and the customer never leaves the chat.

  1. 1Customer messageFrom WhatsApp, Instagram or any channel.
  2. 2The agent shows the productPrice and stock live from your store.
  3. 3Order createdWith address and quantity, inside the chat.
  4. 4Payment linkThey pay from the same message.
  5. 5The order reaches your storeAnd shipping updates go back to the customer.

From Saudi Arabia to the Arab world, and on to Canada

Our customers are in 9 countries today, and we serve them all from our HQ in Riyadh.

Canada

Built in Riyadh for the region's businesses

Broad

10 channels and all your departments on one platform, instead of five foreign subscriptions.

Complete and customizable

Connected to your store and local payment gateways, and our team builds what you need.

Stable

350+ businesses and 5 million messages, a Meta Business Partner, and your data stays in the Kingdom.

Arabic

Agents that reply in dialect, not translation, plus Arabic support and a team in Riyadh.

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Run the engine for your business

Start free, and our team helps you connect your channels and store.

Free forever · Ready in 10 minutes

About how it works

Do I have to turn on every layer?
No. Start with the channels you need, and add departments and integrations whenever you want.
Where is my customers' data stored?
Inside the Kingdom, with each business in its own isolated environment.
Can I connect it to our own system?
Yes, via open API or MCP, and our team builds the integration on request.
Does it work outside Saudi Arabia?
Yes, we have businesses in 9 countries, and the engine supports each country's numbers and channels.