Conversion stage

All your channels in one inbox, and no opportunity missed

10 channels on one screen. Every growth cycle starts here, and it feeds all the other tools.

9Channels in one inbox
70%Faster replies
+40Team features

Growth in your sales and operations

Growth in your customers

Every message gets a reply

Customers get answers on the channel they prefer.

0Lost conversations
9Channels your customers message you on
Growth in your operations

One team for every channel

Instead of a phone per channel, everything on one screen.

70%Faster replies
12A store with one support team

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+17 features

WhatsApp API

One number for the whole team.

Instagram & Messenger

DMs and comments.

TikTok & X

Messages and video comments.

Telegram & email

In the same inbox.

Google reviews

With an AI draft reply.

New
Website widget

Live chat on your store.

New

How others grow with it

Fashion store

TikTok comments no longer get lost

Every price question arrives and the agent answers it.

Replies within 15 seconds
Clinic with three branches

Each branch sees its own chats

And management sees overall performance.

No forgotten chats
Services company

Sales and support on one number

Chats move between departments with a summary.

−40% repetitive work

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Add the unified inbox to your engine

Start free, and turn on what you need step by step.

Free forever · Ready in 10 minutes

FAQs

Which channels are supported?
WhatsApp, Instagram, Facebook & Messenger, TikTok, X, Telegram, email, live chat on your website, Google Maps reviews, and call center.
Can I keep using the WhatsApp Business app?
Yes, the same number works in the app and in Social Lab.
What happens 24 hours after the last message?
WhatsApp requires an approved template, and Social Lab alerts you and suggests one.
Does the agent reply without me knowing?
You decide when it replies, and it goes quiet when your team member responds.