Leila Store: +240% sales in 3 months

A fashion store on Salla was losing most of its visitors at the cart. Now every abandoned cart's owner gets a reminder, and the agent answers sizing questions instantly.

Start the same flow for free See how they did it

50%of abandoned carts recovered monthly

+240%sales in 3 months

50%carts recovered monthly

15 sAverage reply time on sizing

Draft: figures and quote from the current site; details need customer confirmation.

The challenge

Most questions were about sizing and delivery, and came in at night. Nobody followed up on abandoned carts.

Sizing questions got slow replies, and shoppers went elsewhere
No follow-up on abandoned carts
Offers sent from a personal phone

What they did

1
Connected the Salla store
Orders, customers and carts stay in sync.
2
An agent that knows the sizes
They uploaded the size chart and exchange policy.
3
A reminder for every cart
After 30 minutes, with the product and the order link.
4
Seasonal campaigns
To past customers, with tracking.